Tuesday, September 04, 2012

Let's rebel against living on automatic!

Have you noticed how cops, nurses and sales people have all been trained to use the passive-aggressive crowd-control phrase "you need to" when what they really mean is "I command you to" (or "do as I effing say!"). Next time, consider responding with a thoughtful examination of the statement, with reference to, say, Maslow's hierarchy of needs.

It's the rebellion waiting to happen. 

In our globalized, corporation-run world, all workers who feed you, or clothe you, or deal with your aches and pains, or protect you, or provide you the necessary paperwork to go on going on, have been trained (under penalty of death?) to keep you -- the customer/citizen/patient -- anesthetized, pliable and, most important, willing to pay the price for the goods and services that some middle management technocrat just knows you need.

It's irritating, to say the least.

Borrowing from medicine, let's call it "The Protocol Society," an entire society run mindlessly by providers of services or goods who follow a detailed plan, or protocol. In medicine it serves to ensure a standard, and correct, treatment regime for every particular diagnosis by personnel without advanced medical degrees.

Nurses have an exact list of insanely repetitive questions to ask new patients and teachers in some school districts have their activities prescribed down to 15-minute increments. Everybody has a script and endless checklists ... and don't get me started on customer "service" representatives and salespeople!

The basic idea is that rather than educate people on taking time to think through what matters in their work, it is easier to outline a set of prescribed steps that can be performed by rote. This way it doesn't matter if the teacher failed math or the nurse is squeamish or a cop is a bully. Follow the protocol and everything will be all right.

Take the HMO worker on the phone who asks you, toward the end of a litany of inane questions, "Are you considering doing harm to yourself or others?" Here you were, trying to get a medical appointment and you were being put through the wringer simply because instead of Stage 3 Cancer, you had a loose (but let's say rather painful) hangnail.

"Frankly," you reply, "I'm considering using my special powers to send my arm through the telephone cable to strangle you if you ask me one more silly question."

Have to give him credit, though. Without a change in inflection he responds by asking if you know his location.

It reminds me of my favorite Somerset Maugham quote, which made me howl with laughter the first time I read it in Cakes and Ale years ago:
The Americans, who are the most efficient people on the earth, have carried phrase-making to such a height of perfection and have invented so wide a range of pithy and hackneyed phrases that they can carry on an amusing and animated conversation without giving a moment’s reflection to what they are saying and so leave their minds free to consider the more important matters of big business and fornication.
Apply that to work activity instead of talking.

Monday, September 03, 2012

We don't need or want a CEO for president

Think about it: have you ever elected your boss or voted on the price tag for the goods or services you produce? Of course, not. Business functions pretty much as a dictatorship, not a democracy. Bosses command, employees obey.

That's not the way democracy is supposed to function. Democracy is about people governing themselves. We have elections, discussions, votes. The more the merrier.

Montesquieu was fond of saying that democracy was like a raft going down rapids, always on the verge of overturning; even if it does, the raft will float on. Monarchy, he added, was like a stately ship capable of sailing the seven seas; but fire one cannonball at a precise spot and it would sink like a rock (this was especially true of the galleons of his day).

Today, democracy's antagonist is not monarchy but plutocracy, which is government by the wealthy (and their corporations).

The style of plutocracy is that of corporations -- slick, shimmering, always promising the rainbow's end with each new product. The yardstick is money. You're smart if you have it; dumb and lazy if you don't. In plutocracy, everything should make a profit, even your family, your friendships and your leisure.

Everything should be efficient: if some way could be found, all the rich people would have one servant, a single person pushing the buttons of immense machinery to make them happy. The rest of us ... well ... we're dumb and lazy and didn't beat the button-pusher to the job, we should all be unemployed and poor, but grateful for any bone they throw us.

In plutocracy, money has disparate and unrepresentative weight in policy decisions. Elections are won by whomever spends the most.

Democracy is the very opposite. It's always trying to improve on itself and its ability to serve people well, which is the yardstick by which it is measured. Every person counts, no matter what. Because people are self-contradictory and riddled with flaws, democracy is usually very messy, slow, unglamorous and full of disagreements.

The best person to run a plutocracy is a chief executive officer.

The best person to run a democracy, however, is a a president, someone who merely steers the messy, inefficient and unprofitable collection of human beings we call society according to the will of its people.

Tuesday, August 21, 2012

What Akin should have said is ...

... "All abortion is wrong." The Republicans who want to oust Missouri GOP candidate for U.S. Senate Todd Akin also want to avoid discussing that they don't really want to ban abortion, they just want to keep demagoguing abortion for decades.

All the Tea Party folk and all the Born-Again Christians out there who vote based on the pro-life banner won't be able to put the GOP together again, if people open their eyes and realize the game Republicans have been playing.

Look at the record.

What has the allegedly pro-life Republican party done to reverse Roe v. Wade in the three decades since Ronald Reagan became president? After all, since 1981, there have been several years of Republican majorities in both houses of Congress along with a sitting Republican president.

What kept them from passing a constitutional amendment declaring that human life begins at conception? If they did that they wouldn't be able to keep ranting against abortion and picking the ripe, juicy votes of folks who don't realize that without a constitutional change, there is nothing any president can do to ban abortion.

Or, what kept them from simply ratifying, without reservation, the American Convention on Human Rights, which contains such a clause ("Every person has the right to have his life respected. This right shall be protected by law and, in general, from the moment of conception.")? If they did that, they couldn't sell weapons to Latin American regimes that torture in a most anti-Communist fashion.

Akin knew very well that the GOP's stand on this principle is riddled with more holes than Swiss cheese. That's why he fell into the fiction that "legitimate" rape is a method to prevent conception.